Included check
A discussion of which accessible files and folders should be transferred.
At-home computer help
Computer data transfer at home
Moving to another computer is easier when the important files and practical limits are agreed first. The data-transfer service focuses on accessible customer files and an orderly handover, without claiming recovery of damaged or unreadable storage.
When to ask
Problems this service can assess
Describe the symptoms in your own words. A final cause or outcome is not assumed before the equipment is checked.
- Documents and photos need moving from an old computer to a new one.
- Important folders are spread across the desktop, downloads and user folders.
- A family member needs help deciding what should be retained.
- The new computer needs the transferred files placed somewhere understandable.
Service scope
What the visit covers
What happens
Transfer to the agreed destination using suitable available storage or connection methods.
What happens
A basic check that agreed transferred folders open on the destination computer.
What happens
A clear explanation of anything that could not be moved and why a specialist may be needed.
A clear process
How the visit works
Choose the data
Identify the documents, photos and other accessible folders that matter before copying begins.
Transfer carefully
The agreed data is copied using an appropriate method while the source remains available.
Check the destination
Representative files are opened and their new location is shown to you.
Clear costs
Price and visit terms
£80 setup or migration service price plus the £40 home call-out
Data transfer is covered by the £80 new-computer setup or migration service price, plus the £40 home call-out. Additional storage devices and paid services are separate. This is not a promise of forensic recovery from failed or physically damaged media.
Payment is by cash or bank transfer.
Before the appointment
What to have ready
Keep both computers and their chargers available. Decide which folders matter most and avoid deleting or repeatedly using a drive that appears to be failing before advice is given.
Normal area guides: Maidstone, Bearsted, Aylesford, West Malling.
Related help
Other useful services
New computer setup
New computer setup at home across Maidstone and nearby, including agreed file, email and program preparation. £80 service price plus call-out.
Computer upgrades
Computer upgrade assessment and fitting at home in Maidstone and nearby. £60 service plus the £40 call-out, with all parts quoted for approval.
Home technology support
Patient home technology support in Maidstone and nearby for computers, email, Wi-Fi, printers and everyday questions, with clear prices before booking.
Questions
About data transfer
Can you recover files from a failed hard drive?
This page covers transfer of accessible data, not specialist forensic recovery. If storage is unreadable or physically failing, the safest specialist next step will be discussed.
Are programs copied with my files?
Programs normally need valid installers, licences and fresh setup rather than simple copying. The required programs should be discussed before the visit.
What does data transfer cost?
The approved setup or migration service is £80 plus the £40 home call-out. Any required storage device or paid software is separate.
Explain the problem in your own words
The initial chat is free. The service price, visit fee and available appointment are confirmed before booking.