Included check
Initial operating-system setup and suitable updates for the new computer.
At-home computer help
New computer setup at home
A new computer should be ready for the way you actually use it, not left at a series of setup screens. The service covers agreed setup, updates and migration tasks, followed by a patient handover in plain English.
When to ask
Problems this service can assess
Describe the symptoms in your own words. A final cause or outcome is not assumed before the equipment is checked.
- A new Windows computer needs initial setup and updates.
- Files, photos or everyday information need moving from the old computer.
- Email, printer access or familiar programs need preparing on the new device.
- The person using the computer would benefit from a guided handover.
Service scope
What the visit covers
What happens
Connection to the existing home Wi-Fi and supported printer where agreed.
What happens
Installation or setup of agreed everyday software when valid licences and details are available.
What happens
An agreed transfer of accessible files and a walkthrough of the finished setup.
A clear process
How the visit works
Agree what must move
List important files, email use, programs and connected equipment before the visit.
Prepare the new computer
Setup, updates and agreed migration work are carried out with you at home.
Walk through the result
You see where key items are and can ask questions before the visit ends.
Clear costs
Price and visit terms
£80 service price plus the £40 home call-out
New computer setup or migration is £80 plus the £40 home call-out. Paid software, licences, storage devices and other parts are separate. The transfer scope is agreed before booking because damaged or inaccessible source data may require a different next step.
Payment is by cash or bank transfer.
Before the appointment
What to have ready
Keep the old and new computers, chargers and any external storage available. Gather legitimate licence information and sign-in details for use during the visit, but never submit passwords through the website.
Normal area guides: Maidstone, Bearsted, Aylesford, West Malling.
Related help
Other useful services
Data transfer
Computer data transfer at home across Maidstone and nearby. Agree files, photos and migration scope before the £80 service plus home call-out.
Printer setup and repair
Home printer setup and troubleshooting in Maidstone and nearby for connection, queue and everyday printing problems. £50 service price plus call-out.
Home technology support
Patient home technology support in Maidstone and nearby for computers, email, Wi-Fi, printers and everyday questions, with clear prices before booking.
Questions
About new computer setup
Will everything from my old computer be copied automatically?
The files and settings to be moved are agreed first. Some licensed programs, account settings or inaccessible data may need separate action and are not promised without checking.
Can you show me how to use the new computer?
Yes. A patient handover is part of the setup, and you can ask about the everyday tasks that matter to you.
How much is new computer setup?
The setup or migration service is £80 plus the £40 call-out for the home visit. Any paid software or equipment is separate.
Explain the problem in your own words
The initial chat is free. The service price, visit fee and available appointment are confirmed before booking.